CONTACT US & OPENING TIMES
We're always thrilled to chat with fellow cycling aficionados, so don't hesitate to get in touch via phone, email, live chat or the post.
Holiday Opening times
Last order date for holiday despatch 20th December at 12:00.
Company closes 24 December at 17:00.
Company reopens 2 January at 08:30.
We will endeavour to deliver orders during the holiday period, however due to demand during this busy period, orders placed between the 23rd and 31st December will likely ship in the New Year.
By Email
By Phone
For buying advice, technical information or order queries, please contact our expert customer service team on info@saddleback.co.uk. We're in the office from 8:30am to 5:30pm every weekday.
For anything related to your order or our products, call 01454 285285 8:30am to 5:30pm Monday to Thursday and 8:30am to 4:30pm on Fridays to speak to one of our cycling gurus.
By Post
OPENING TIMES
If you'd prefer to write to us, you can do so at the following address:
Saddleback Ltd – Ecomm Dept.
Unit 12 Apollo Park
Armstrong Way
Yate
Bristol
BS37 5AH
Our usual opening times are Monday to Friday, 8.30am to 5.30pm. For information on our dispatch and delivery times, view our delivery page.
| Monday | 08.30 – 17.30 |
| Tuesday | 08.30 – 17.30 |
| Wednesday | 08.30 – 17.30 |
| Thursday | 08.30 – 17.30 |
| Friday | 08.30 – 16.30 |
| Saturday | Closed |
| Sunday | Closed |
German Customers
If you're a customer or a prospective dealer in the Germany/Austria territory and you have a customer service or warranty enquiry, please contact us by the following methods:
Phone: +44 (0) 1454 285285
Email: info@saddleback.eu
