Product information
You have 30 days to return your item from when it reaches you
If you wish to return a product under warranty, please see our Saddleback Warranty Information page for more information.
- Free standard delivery (3-5 working days) on orders over £45.
- Standard delivery (3-5 working days) on orders under £45 - £2.99
- Express delivery (1-2 working days) £4.99
For more information on delivery times and prices click here.
Last dispatch date - Friday 20th December.
More Information
Delivery
- Free Standard Delivery (3-5 working days) on orders over £45
- Standard delivery (3-5 working days) on orders under £45. - £2.99.
- Express delivery (1-2 working days) - £4.99
For more information on delivery times and prices click here.
Returns
Returning a product is free and easy using our Returns Portal, which allows you to send your product back to us by dropping off your return items at any one of over 7,400 CollectPlus locations around the UK.
You have 30 days to return your item from when it reaches you.
For more information on returning items click here.
About Castelli
Castelli Cycling is the most innovative, stylish and prestigious cycling clothier in the world. Decades of pro cycling development and a passion for perfection in materials, cut and performance has seen the brand reinvent cycle wear time after time. From the first Lycra shorts to sublimated printing, the game-changing Gabba and aerodynamic apparel, Castelli continues to set a path that others can only follow while maintaining generations of Italian heritage.
About Saddleback
Founded by real cycling enthusiasts in 2004, our passion for elite performance runs through everything we do at Saddleback. Our team of dedicated roadies, mountain bikers and triathletes practice what we preach to bring you the finest cycling products and a superior service to match. We're the official UK home of Abbey Bike Tools, Castelli, Chris King, ENVE, HJC, Moots Cycles, Pivot Cycles, PUSH, Sidi, Silca, Sportful, Stages, Troy Lee Designs and Wolf Tooth.
Warranty and Crash Replacement
In addition to our regular 100-day returns policy on unused items, all items purchased from www.saddleback.co.uk are covered by our full two-year warranty against manufacturing defects from date of purchase. We will exchange, refund or repair (at our discretion) items proven to exhibit manufacturing or material faults in line with fair wear and tear.
Castelli Crash Replacement
Our Castelli Crash Replacement Programme means that you can get up to 50% off a like-for-like replacement should kit you've bought within the last two years get damaged if you come off your bike. Anyone who's purchased their Castelli product from an authorised UK stockist is eligible for the programme, but purchasers from Saddleback.co.uk will receive the best replacement rates.