Product information
Returning a product is easy using our Returns Portal, which allows you to send your product back to us by dropping off your return items at any one of over 8,500 EVRI locations around the UK.
You have 30 days to return your item from when it reaches you
If you wish to return a product under warranty, please see our Saddleback Warranty Information page for more information.
- Standard delivery (3-5 working days) - £3.50
- Express delivery (1-2 working days) £4.99
For more information on delivery times and prices click here.
Holiday shipping deadlines
To receive your order before the 25th, please place it by Friday, December 19th. We’ll continue shipping through December 24th, but orders placed after December 19th may not arrive until after the holidays.
Holiday office & service hours
Dec 25th – Jan 1st
Office Closed – our team will be offline during this time (no phone or email support)
Tue, Dec 30th
Limited Shipping – warehouse will be processing limited orders (delivery expected Jan 2nd or later)
Fri, Jan 2nd
Back to normal – phone and email support are open again
Official Sidi spare parts – the Toe Insert RS17 is a replaceable toe tread for MTB shoes and boots fitted with the RS17 MTB sole.
Lighter and better performing than previous models, the new Sidi MTB sole is made of nylon with PU (polyurethane) inserts. The shape of the sole tread has been specifically designed for mountain biking. It allows you to get a good grip, facilitates mud dispersion and offers stability. The central insert with the Sidi logo works as a non-slip surface, a function that is especially useful to less experienced riders.
The toe area is more subject to wear than the rest of the sole, especially when walking, and can be replaced by screws. It offers the possibility to mount crampons to improve the shoes' traction over particularly muddy ground. RS17 strikes the perfect balance between stiffness for pedalling and flexion for walking.
More Information
Delivery
- Standard delivery (3-5 working days). - £3.50.
- Express delivery (1-2 working days) - £4.99
For more information on delivery times and prices click here.
Returns
Returning a product is easy using our Returns Portal, which allows you to send your product back to us by dropping off your return items at any one of over 8,500 EVRI locations around the UK.
You have 30 days to return your item from when it reaches you.
For more information on returning items click here.
About Sidi
About Saddleback
Founded by real cycling enthusiasts in 2004, our passion for elite performance runs through everything we do at Saddleback. Our team of dedicated roadies, mountain bikers and triathletes practice what we preach to bring you the finest cycling products and a superior service to match. We're the official UK home of Abbey Bike Tools, Cannondale, Castelli, Chris King, ENVE, Feedback Sports, Kogel, Pivot Cycles, Rudy Project, Sidi, Silca, Sportful, Stages, Trickstuff, Troy Lee Designs, Wolf Tooth and WTB.