Product information
You have 30 days to return your item from when it reaches you
If you wish to return a product under warranty, please see our Saddleback Warranty Information page for more information.
- Free standard delivery (3-5 working days) on orders over £45.
- Standard delivery (3-5 working days) on orders under £45 - £2.99
- Express delivery (1-2 working days) £4.99
For more information on delivery times and prices click here.
Holiday dates
Last order date for holiday despatch 20th December at 12:00.
Company closes 24 December at 17:00.
Company reopens 2 January at 08:30.
We will endeavour to deliver orders during the holiday period, however due to demand during this busy period, orders placed between the 23rd and 31st December will likely ship in the New Year.
The Free Collar Clamp, found on most Feedback Sports workstands, comes with two shims that can be removed to ensure it will fit event stands and clamp-based repair stands as well.
More Information
Delivery
- Free Standard Delivery (3-5 working days) on orders over £45
- Standard delivery (3-5 working days) on orders under £45. - £2.99.
- Express delivery (1-2 working days) - £4.99
For more information on delivery times and prices click here.
Returns
Returning a product is free and easy using our Returns Portal, which allows you to send your product back to us by dropping off your return items at any one of over 7,400 CollectPlus locations around the UK.
You have 30 days to return your item from when it reaches you.
For more information on returning items click here.
About Feedback Sports
Feedback Sports specialises in creating ingenious bike maintenance, storage and training solutions that are a favourite with World Tour teams. Its focus is on ensuring that its products are dependable, durable and portable.
About Saddleback
Founded by real cycling enthusiasts in 2004, our passion for elite performance runs through everything we do at Saddleback. Our team of dedicated roadies, mountain bikers and triathletes practice what we preach to bring you the finest cycling products and a superior service to match. We're the official UK home of Abbey Bike Tools, Castelli, Chris King, ENVE, HJC, Moots Cycles, Pivot Cycles, PUSH, Sidi, Silca, Sportful, Stages, Troy Lee Designs and Wolf Tooth.
Warranty and Crash Replacement
In addition to our regular 100-day returns policy on unused items, all items purchased from www.saddleback.co.uk are covered by our full two-year warranty against manufacturing defects from date of purchase. We will exchange, refund or repair (at our discretion) items proven to exhibit manufacturing or material faults in line with fair wear and tear.